Case Intake
Scans or traditional impressions enter the lab with prep, shade, and scheduling details documented from the start.
WORKFLOW TRANSPARENCY
A defined workflow that keeps cases organized from intake to delivery.
The goal is straightforward: cleaner intake, fewer avoidable delays, and clearer handoffs at each step.
Clinical Review
Cases are reviewed for indication, contacts, occlusion, material fit, and production readiness before fabrication begins.
Production
Fabrication moves through a repeatable process with built-in checks for fit, margin, and esthetic consistency.
Quality Check & Delivery
Final verification, packaging, and shipment are completed before the case is released back to the practice.
What Gets Checked Before Delivery
- Definitive units reviewed for margin integrity and contacts
- Material, shade, and case details confirmed before finalization
- Questions surfaced early when clarification is needed
- Implant components verified against the submitted case information
- Veneer cases reviewed for esthetic approvals before release
- Packaging and shipment details confirmed before dispatch
Shipping and Case Updates
Practices receive practical updates when timing shifts, questions arise, or cases move toward return shipment.
- Tracked shipping for return cases
- Rush coordination for urgent restorative needs
- Direct communication for case status updates
Need help tightening your intake process?
If your team is working to standardize submissions, we can help clarify the information and materials needed up front.